welcome matka
welcome matka
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This app is available for your device
welcome matka
This app is available for your device
Contact
+91 1363291708
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the welcome matka?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To troubleshoot the issue, first, check your internet connection for a strong signal. If you're still having trouble receiving the OTP, you can reach out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number. If the number has changed, submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate a smooth account transfer. This will help resolve the issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems.
Q1: What is the minimum withdrawal amount in the welcome matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for the money earned through gaming activities, not bonus amounts. This means users can claim their winnings, but not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved within this app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a process that can take anywhere from 30 minutes to 3 hours to complete. However, there may be instances where payment processing is delayed, requiring a wait time of up to 24 hours. This delay in payment processing can add to the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings from playing with the bonus amount can be withdrawn. This means the bonus itself cannot be cashed out, but winnings from it can.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.
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